Thank you for purchasing Office 365 from SMS, we have put this process and walkthrough to help you through the migration process and what will happen on the day of your migration
We will email you on the day of the migration to confirm we need to verify your domain on office 365, this is done by adding a dns entry called a txt record, if your domain is registered through ourselves or we manage your dns we will take care of this for you and provide confirmation to you.
If your domain is registered through someone else or dns is handled by a 3rd party we will give you two options
Further dns changes will be required as part of the migration as these are required in order to migrated over to office 365
Once we have verified the domain we will then provision all mailboxes, aliases, groups and any permissions currently in place, if you are coming from another provider will we ask you for these details if not already confirmed to us.
If any additional add ons are required such as futurespam or office 365 services we will add them at this stage
For Business Premium and E plans you have the option to install the latest version of the office software which includes outlook, word, excel etc.
To install the office software please click on your os version below
If you have signed up for Office 365 Business which is the office software only this can be downloaded by signing in here
If we are managing your dns we will make the final changes for you and confirm you can go onto the next stage
If you are manging your own dns we will email you the final changes which need to be made, once you have made these changes you can goto the next stage
Please be aware dns changes or propagation can take anything from 24 to 48hrs to roll out, if you have any issues with the setup on the next stage it may be due to this and you may have to wait some time for the updates to go through
Once you have setup everything, confirm back to us and we will then start your data migration, you will be sent a email from MigWiz@simplymailsolutions.com and it will look similar to the one below
Once you have confirmed your details and accepted the migration process will begin, if here are any problems we will notify you
We will confirm once complete
Once you migration has completed we will confirm tis to do and will give you 7 days to make sure you have all data, after 7 days all your old mailboxes will be deleted
If you have any further issues or queries need answer please open a support ticket by emailing firstname.lastname@example.org
Please click the link below for the official getting started guide on SharePoint Online
Please click the link below for the official getting started guide on Skype for Business Online