Need help?

Basic (POP/IMAP) - Android

This guide is for Basic Mailboxes Only, for Essentials, Classics and Executives mailboxes please refer to the guide here

  1. Go to Settings and click Accounts:


  2. Press Add account


  3. Press Email


  4. Now you’ll be asked to configure the basic settings. Firstly enter your email address press next then enter your password and press Next:


  5. Choose IMAP account when asked


  6. Now you’ll be asked to configure the incoming server settings


    Exchange 2010 SP1

    User name: Enter your email address.
    Password: The email address’ password
    IMAP-server: imap.exchange.simply.ms
    Security type: None
    Port: 143
    Press Next

    Exchange 2013

    User name: Enter your email address.
    Password: The email address’ password
    IMAP-server: imap.mse2010.com
    Security type: SSL
    Port: 993
    Press Next

  7. Now you’ll be asked to configure the outgoing server settings


    Exchange 2010 SP1

    User name: Enter your email address.
    Password: The email address’ password
    SMTP-server: smtp.exchange.simply.ms
    Security type: None
    Port: 587
    Press Next

    Exchange 2013

    User name: Enter your email address.
    Password: The email address’ password
    SMTP-server: smtp.mse2010.com
    Security type: TLS
    Port: 587
    Press Next

  8. Now you may be asked to configure some general account settings, select Push or Manually, then press Next


  9. Now you’ll be asked to name the account, and choose which name should be displayed as the sender. Then Finish Setup



    Still having problems? try switching the device off and on and/or toggling the wifi off and on and try the setup again

Last Updated: 24 September, 2018