Need help?

Creating a Mailbox

  • Log into the SMS Portal (Instructions can be found here)

  • Click Services


  • Click your hosted exchange package


  • Under Hosted Exchange, Click Mailboxes


  • Click Add a New Mailbox


  • Fill out the following Details
    • First Name
    • Last Name
    • Display Name
    • Login Name (Email Address)
    • Domain
    • Password and Confirm Password
    • Plan (Mailbox Plan)


  • Click Confirm


  • Please allow up to 10 minutes for your mailbox to be created, you can see the status under tasks


  • Once created the task will change to Completed and your new Mailbox will be ready


  • If you need to setup your new mailbox in Outlook or any other device please see our setup guides here

Last Updated: 16 April, 2019