Need help?

Adding/Verifying a Domain

  • Log into the SMS Portal (Instructions can be found here)

  • Click Services


  • Click your hosted exchange package


    Adding a Domain


  • Under Hosted Exchange, Click Domains & Companies


  • Click Create


  • Complete the following
    • Domain: Select New
    • Domain: Provide your new Domain
    • Add New Company: N/A - Option will disappear when entering a new domain
    • Choose Existing Company: N/A - Option will disappear when entering a new domain


  • Click Confirm


  • Your Domain will now be added

    Domain Verification


  • To use our hosted exchange service you must first verify your domain, this involves adding a unique DNS record to your domain, this record is a TXT record (Below) and needs to be added were your domain is either registered or have hosting services with.

  • If SMS host your domain then please contact our support team.

  • The TXT record needs to include your [Customer Number] in order to verify correctly, if you are unsure of your customer number please contact our support team

  • If you require any further assistance with this change please contact our support team.

  • Failing to add this record will prevent the domain being verified.

    Type Hostname Target TTL
    TXT @ SMS-VERIFY-[Customer Number] 3600


  • Click the Tick to verify domain


  • Click Confirm


  • Damian verification will now be complete and you can start using your domain with our services

Last Updated: 18 April, 2019