Need help?

Deleting Mailboxes

Deleting Mailboxes

Please Note: Deleting mailboxes is irreversible and cannot be undone, please make sure you have adequate backups of your data before proceeding

+Firstly, go to and login with your Username and Password

+Click SMS Email Management

+Check the box next to the mailbox you wish to delete (You can select multiples) then click delete

+Confirm your deletion

+Mailbox will now be deleted, please allow 15 minutes for the mailbox deletion process to go through, click the refresh icon to refresh the page to check deletion status

+Mailbox will now be deleted

+To delete as a service user, click users, check the box next to the mailbox you wish to delete (You can select multiples, make sure assigned services is none), then click delete

+Confirm your deletion

+Confirmation message will conform deletion

Last Updated: 13 September, 2018

SMS logo

We're the experts in the business cloud. Take a look at our full service range.

Office 365 Plans

We offer the full suite of Office 365 plans including the fully-features Office 365 Business Premium, email only plans, and the full Enterprise suite.

See Office 365 plans

Microsoft 365 Plans

Get the full Microsoft experience with Windows 10, Microsoft Office, cloud storage, and email.

See Microsoft 365 plans

Advanced spam protection

Protect your emails, and company network, from spam, virus, phishing, and other threats.

See protection plans