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How to Reset a Forgotten Password

  • Go to the SMS Portal (Instructions can be found here)

  • Click Account in the top right-hand corner

  • Choose Forgot Password?

  • Enter your billing email address and click Submit

  • Please allow a few minutes and a password reset email will be sent to you, similar to the one below

  • Click the link in her email and enter a new password and confirm, then click submit

  • Your password will now be reset

Last Updated: 12 April, 2019